INFORMATION WE COLLECT
When you use our website, we may collect personal information from you, such as your name, address, phone number, email address and other web behavior information.
If you place orders, you provide your payment information, including your name, credit or debit card number, card expiration date, CVV code, and billing address. We do not store this payment information. We store your shipping address to fulfill your order.
When you use our Mos-Seq Serum and Saliva services, we may collect your genetic, phenotypic and familial information through serum and saliva samples.
While it is never possible to fully guarantee against security breaches, we employ appropriate physical, technical and administrative security measures to prevent your private and genetic information from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so.
HOW WE USE YOUR DATA
Your data is primarily used to deliver our services to you. Through the duration of our services, we use industry standard security practices to store your sample, your test results, and other health information you provide to us. We only use relevant genetic information and details necessary to deliver our services. After the service, we will strip your sample of all personal identifiers.
We WILL NOT disclose your personal and genetic information to any third party without asking and getting explicit consent from you to do so, unless we are required to by law.
With your consent, we may provide you the opportunity to participate in world-leading genomic research projects, to improve or develop new products and services, which may include products related to health or wellness, and for internal business purposes.
If you have given consent, we may provide your personal and genetic information to third-party researchers, who will use this information solely for scientific purposes.
CHANGES TO THIS POLICY
HOW TO CONTACT US
If you have questions about this policy, or about our use of your information, please email us at firstname.lastname@example.org, or write us at:
3210 Merryfield Row
San Diego, CA 92121